Tuition fees and payment methods
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Bank card payments are made through ALFA-BANK JSC.

VISA, MasterCard, and the Mir payment system are accepted for payment.

The service of payment via the Internet is carried out in accordance with the Rules of international payment systems Visa, MasterCard and the Mir Payment system based on the principles of confidentiality and security making a payment, which uses the most modern methods of verification, encryption and transmission data over closed communication channels. The bank card data is entered on a secure payment card. the page of JSC "ALFA-BANK".

On the page for entering bank card details, you will need to enter the bank card details: card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All the necessary data is printed on the card itself. The three-digit security code is the three digits on the back of the card.

Next, you will be redirected to your bank's page to enter the 3DSecure code that will come to you in Text message. If you do not receive the 3DSecure code, you should contact the bank that issued you the card.

Cases of refusal to make a payment: 

  • the bank card is not intended for making payments via the Internet, as you can find out by contacting your Bank;
  • there are not enough funds to pay with a bank card. Learn more about availability you can find out the funds on the bank card by contacting the bank that issued the bank card;
  • bank card details entered incorrectly;
  • bank card expired. Card validity period, as a rule, it is indicated on the front side of the card (this is the month and year until which the card is valid). Learn more about you can find out the validity period of the card by contacting the bank that issued the bank card;

For payment with a bank card and other issues related to the operation of the site, you can contact us by the following phone numbers: 8 (800) 777-85-35

The personal information you provide (name, address, phone number, e-mail, bank card number) is confidential and cannot be disclosed. Your credit card information is only transmitted in encrypted form and is not stored on our Web server.

Product return policy.

When paying with cards, cash refunds are not allowed. The refund procedure is regulated by the rules of international payment systems.

In accordance with Article 32 of the Law of the Russian Federation of 07.02.1992 No. 2300-1 (“On the protection of Consumer Rights”) consumer the right to refuse to perform the contract for the performance of works (provision of services) at any time, provided that payment to the Contractor of the actual expenses incurred by him related to the performance of obligations under this agreement. the agreement.

To return funds to a bank card, you must fill out the " Application for a refund of funds funds", which is sent on request by the company to the email address and send it together with attach a copy of your passport to [email protected]

Refund of funds less expenses incurred by the contractor is made to the bank card, from which the payment was made, within 10 (Ten) business days from the date of receipt of the ANO DPO "Universal University" client's application for a refund.

For the refund of funds for erroneous transactions, in addition to the application for the refund of funds the client must provide ANO DPO "Universal University" with a copy of the passport, as well as checks / receipts confirming erroneous debiting.

The application for refund signed by the client must be sent to the following address: [email protected]

The refund amount will be equal to the purchase amount. The period for processing the Application and returning the funds begins to be calculated from the moment the Company receives the Application and is calculated in working days, excluding holidays/weekends.

Contact information

Company Name ANO DPO "Universal University"
INN / KPP 9709051611 /770901001
OGRN 1197700010518
Actual address 105120, Moscow, Nizhnyaya Syromyatnicheskaya str., 10 p. 3
Phone 8 (800)-777-85-35
e-mail: [email protected]
m o s c o w m u s i c s c h o o l

We inspire and train those who will change the music industry in Russia and the world tomorrow. Respecting the rich traditions of classical music education, we look to the future of the industry, where new technologies, instruments and styles exist together with academic knowledge and skills.

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